Gestión de Comentarios
El valor de los comentarios de los clientes
Crece tu negocio con los comentarios de los clientes
Un flujo constante de comentarios positivos...
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Measure and create customer feedback
To measure customer feedback we use Net Promoter Score (NPS).
NPS is also a predictor of revenue growth.
Satisfied customer = Customer feedback
How it works
Step 1 - Measure
Request feedback of customers and determine NPS. Use BLAST to reply to individual negative feedbackers.
Step 2 - Analyse
Send feedback request to your customers asking them to rate your business with a simple question:
Step 3 - Act
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Step 4 - Re-measure
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